New users to Adobe Illustrator often complain that they find the program “fiddly” and frustrating. When we run Adobe training courses, we recognise that part of our job is rid people of this perception of Illustrator as a difficult program to use. We have identified three main elements to making people aware that Illustrator is no more difficult or frustrating than any other program.

To start with, we show them how to read and understand the extensive visual clues provided by the software as you perform various operations. Next, we keep reminding new users how easy it is to revert your drawing back to the way it was before things started going wrong. And, finally, we keep telling our students that they have to highlight the right tool to be able to perform a give operation.

If you a new user to a sophisticated program like Illustrator, you cannot be expected to avoid making errors: things may go a little awry or even get completely screwed up. The key thing here is to learn the power of the Undo command. For example, if you accidentally resize an object don’t try to manually change it back to the original size, simply go to the Edit menu and choose Undo or use the keyboard shortcut (Control-Z or Command-Z on Apple Mac). If you Undo too many times, you can always use Edit – Redo to move forward again. (The shortcut for the Redo command is Control-Shift-Z.)

If your whole drawing has gone seriously wrong, perhaps the easiest thing to do is to take it on the chin and choose the Revert command from the File menu. This is like saying “OK, I give up. This isn’t working!” File – Revert will discard every change you have made to the file since the last time you saved it and can be a very useful way of avoiding unnecessary frustration.

Another thing that new users find is that they are unable to carry out a certain operation because it is not permissible under the current circumstances or at that point in time. For example, you want to resize an object and you end up rotating or moving it instead.

Avoiding this problem is not hard. You just have to make sure that you have the right tool selected. So, if you want to manipulate an existing object, you just ensure that you have the Selection tool highlighted. One of the first shortcuts that we teach people who come on our Illustrator training courses is that you can temporarily activate the Selection tool by just pressing the Control key (or Command for Mac users).

If you a new user to a program like Illustrator, it is inevitable that you will make errors: things may go slightly wrong or even get completely messed up. The key thing here is to learn the Undo habit. For example, if you accidentally move an object don’t try to manually put it back where it was, simply choose Edit – Undo or use the shortcut Control-Z (Command-Z on a Mac). If you Undo too far back, you can use the Redo command to come forward again. (The shortcut for Redo is Control-Shift-Z.)

If your effort to create a drawing has gone horribly wrong, the best thing to do is to bite the bullet and choose Revert from the File menu. This is a way of saying “OK, this isn’t working. I give up!” The Revert command discards all of the changes you have made to the document since it was last saved and can be another useful way of avoiding unnecessary frustration.

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