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Troubleshooting Your iPhone: Recharge, Restart, Reset, Remove, Reset Settings and Restore
Posted by David Chan in Gadgets
One of the most common problems of the Apple iPhone is that it will suddenly be completely unresponsive. The display wont accept any of your taps and even the external buttons are ignored. Yes, your iPhone is frozen! This means that your iPhone is not operating as expected or totally not working. Your initial reaction could be… simply yank the battery to cut the power and reset the phone. If only you could! But before you do anything, it is important for you to know what causes these problems first.
A frozen iPhone is one of the most common problems of the Apple iPhone. This means that your iPhone is not operating as expected or totally not working. Here are some of the tips and tricks for fixing your iPhone when it freezes or when other problems arise.
The very first thing to do is to make sure that your iPhone is fully charged. You can charge your iPhone by using your iPhone AC adapter or with a high-powered USB port. Make sure that the USB port is high-powered, otherwise your iPhone will not charge. Your keyboard USB port is an example of a low powered port. If you see the red part of the battery image flash three times and then the screen goes black, this means that that the iPhone is not charging.
Restarting your iPhone is also a safe way to troubleshoot your iPhone. The iPhone is essentially a small computer and just like a regular computer, sometimes programs freeze and keep you from using the phone for anything else. In this situation, its easy to quit that program. Simply hold down the Home button at the bottom center of the phone for at least six seconds. This should quit the program and return you to the Home screen. Once thats done… restart the phone. To restart your iPhone, hold down the sleep/wake button at the top right-hand corner of the iPhone for 10 seconds. This will bring up a screen asking you to run the slider across the screen to turn the phone off. When you slide the slider to the right, a progress wheel will appear and in a second or two, the iPhone will be off. To turn it back on again, just hold down the sleep/wake button until the Apple icon appears on the screen and then wait for the phone to start up.
If recharging or restarting your iPhone doesn’t solve your problem try another solution – Reset. To do this, hold the sleep/wake button and Home buttons simultaneously for a few seconds. The display will quickly wipe itself and you should see the black background and white Apple logo. Just ignore any other symbols that may appear. It is important that you wait for the Apple Logo before releasing the two buttons. The Apple logo signifies that a reset is well done.
Fourth option is to remove some of the content that is not properly synced. Your contacts, calendars, songs, photos, videos, or podcasts are the examples of the content that could be synced to another device. One of such content may be causing your iPhone not to properly. Connect your iPhone to your computer and go to the iTunes site. Change your sync options for each of the following categories: contacts, podcasts, calendars, etc. Click on iPhone in the Source list, then select each tab to change what content is synced, and then click apply.
Fifth option is to reset the settings of your iPhone. You can either choose to reset the settings and retain all content or reset the settings and erase all the content including all data and media of your iPhone. If you plan to use the reset setting and erase all content, you may want to back it all up to your PC or Mac. This option will surely turn your iPhone back to the state when you first bought it. So, you should use it with care.
Restoring your iPhone is your last option to fix a frozen iPhone. To do this, use the latest version of iTunes, then connect your iPhone. When it appears in the Source list, click on Restore in the Summary tab. This will also wipe the iPhone and all your information on it.
As I’ve mentioned, resetting my iPhone fixed my issue and Im even jamming with my iPhone now as I write this. There are lots of ways to fix a frozen iPhone and troubleshooting your iPhone is so easy. Also, remember that you can send a crash report to Apple when your iPhone is connected providing the crash report will enable the iPhone software team to have valuable data that might be rolled into a future update.



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